Privacy Policy
Last updated: January 16, 2026
1. Introduction
Zela ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, username, and password when you create an account.
- Profile Information: Bio, profile picture, website links, and other details you add to your profile.
- Social Media Data: When you connect your social accounts (Instagram, TikTok, YouTube, Facebook), we access your public profile information, follower counts, engagement metrics, and content analytics as permitted by each platform's API.
- Financial Information: Bank account details and payment information for processing withdrawals (processed securely through third-party payment providers).
- Communications: Messages and support inquiries you send to us.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Display your social media analytics in a unified dashboard
- Generate rate cards and insights based on your audience data
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
4. Social Media Platform Data
When you connect your social media accounts, we access data through official APIs provided by each platform. This includes:
- Instagram/Facebook: Profile information, follower count, post insights, and engagement metrics
- TikTok: Profile data, video statistics, and audience analytics
- YouTube: Channel information, subscriber count, video views, and analytics
We do not post content on your behalf or access private messages. You can disconnect your accounts at any time from Settings.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information:
- With service providers who assist in our operations (hosting, payment processing, analytics)
- If required by law or to protect our rights
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
9. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can manage cookie preferences in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@zela.pro
Website: zela.pro