Privacy Policy – Zela

1. Introduction

Zela, accessible at zela.pro ("Zela," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zela platform and services.

2. Information We Collect

We collect information you provide directly to us, including:

Account Information: Name, email address, username, and password.
Profile Information: Bio, profile picture, social links, and media kit details.
Creative Content: Portfolios, collaboration history, and testimonials you choose to showcase.
Creator Store Data: Information about products or services you list, pricing, and sales performance.
Social Media Data: Follower counts, engagement metrics, and audience demographics retrieved via official APIs.
Financial Information: Linked bank accounts, multi-currency wallet balances, and transaction history.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Display your social media analytics in a unified dashboard
Generate rate cards and insights based on your audience data
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities

4. Social Media Platform Data

When you connect your social media accounts to Zela, we access data through official APIs provided by each platform. This includes:

Instagram/Facebook: Profile information, follower count, post insights, and engagement metrics via the Facebook Graph API
TikTok: Display name, avatar, follower count, likes count, video count, and video list via TikTok's Login Kit and user.info.profile, user.info.stats, and video.list scopes. Zela uses this data solely to display analytics on the user's dashboard and public media kit.
YouTube: Channel information, subscriber count, video views, and analytics via the YouTube Data API
Twitter/X: Profile information and tweet metrics
LinkedIn: Profile information and network size

Zela does not post content on your behalf, access private messages, or modify your social media content. All data access is read-only. You can disconnect your accounts at any time from Zela's Settings page.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information:

With service providers who assist in our operations (hosting, payment processing, analytics)
If required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can manage cookie preferences in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Website: zela.pro